Legal

Privacy Statement

FACTS:  What Does Phoenix Lender Services Do With Your Personal Information?

Rev. March 1, 2023

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect, and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • Account transactions and checking account information
  • Payment history and credit history


When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reason Phoenix Lender Services chooses to share; and whether you can limit this sharing.

Reasons We Can Share Your Personal Information

Does Phoenix Lender Services Share?

Can You Limit This Sharing?

For our everyday business purposes—

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes –

To offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

We Do Not Share

For our affiliates’ everyday business purposes –

To offer our products and services to you

No

We Do Not Share

For our affiliates’ everyday business purposes –

information about your creditworthiness

No

We Do Not Share

For non-affiliates to market to you

No

We Do Not Share

What We Do

How does Phoneix Lender Services protect my information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Phoenix Lender Services collect my information?

We collect your personal information, for example, when you

  • Open an account or Apply for a loan
  • Use your credit or debit card or make deposits or withdrawals from your account
  • Pay us by check
  • We also collect your personal information from others, such as credit bureaus, affiliates, or other companies

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
  • State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • Phoenix Lender Services has no affiliates

Non‑Affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.
Phoenix Lender Services does not share with non-affiliates so they can market to you.

  • Phoenix Lender Services does not share with non-affiliates so they can market to you.

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.

  • Phoenix Lender Services doesn’t jointly market.

Other Important Information

Questions? Call 706-884-7999 and ask for Privacy Compliance Officer

Responsive Privacy Table
Reasons We Can Share Your Personal Information Does Phoenix Lender Services Share? Can You Limit This Sharing?
For our everyday business purposes —
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		 Yes No
For our marketing purposes —
To offer our products and services to you		 Yes No

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